Directions

A. Directions

Giving directions

Asking somebody for directions

Questions you can ask to get directions
Can you please tell me how do I can get to Oxford Street?
Where is the nearest supermarket?
How can I get to the  local market?
I'm trying get to Downing Street.
How do I get to the office?
What's the best way to get to your house next ?
Where is Mcdonalds can you tell me please?


How to give directions to somebody else 

learning English directions straight aheadGo straight on till you see the hospital then turn left.
Turn back, you have gone past the turning.
Turn left when you see a roundabout.
Turn right at the end of the road and my house is number 67.
Cross the junction and keep going for about 1 mile.
Take the third road on the right and you will see the office on the right
Take the third road on the right and you will see the shop on the left
Take the second road on the left and you will see the house on the left
Take the second road on the left and you will see the hospital straight ahead
The hospital is opposite the railway station.
The shop is near the hospital.
The house is next to the local cricket ground.
The shop is in between the chemist and KFC.
At the end of the road you will see a roundabout.
learning English directions turn left

At the corner of the road you will see red building.

Just around the corner
 is my house you will need to stop quickly or you will miss it.
Go straight on at the traffic lights.
Turn right at the crossroads.
Follow the signposts for Manchester.

B. Now it is your turn: a directional game
In teams of 2, one person will be blindfolded and the other will give directions through the obstacle course. 
The object of the game: to go through the obstacle course without touching any of the objects. The team that finishes first (total time by the two persons - any penalties) wins.....something!   

You can lose time if you do any of the following:

  • Speak french instead of English: 15 seconds penalty
  • Touch any of the obstacles: 5 seconds penalty
  • Take your blindfold off before the finish: 25 seconds
  • Argue with the monitors (yes, that's us)...don't mess with us!: 5 seconds penalty


C. Can you navigate through the campground?


Useful vocabulary for retail stores
customer service (n)Customer service is the assistance a customer gets from a business or the people who work for a business.For some people, customer service is very important. For others, price is more important.
store associate (n)Store associate is a common title for an employee of a retail store.He started as one of our store associates. Now, he is the store manager.
merchandise (n)The products that a store sells.Some of our merchandise was damaged during shipping. We're going to call our supplier.
stock (n)Stock means the products that are physically present at a store and available for sale.Could you check our stock to make sure that we don't have any expired products?
in-stock (adj)In-stock means that a product is available for sale.One of the things that separates us from the competition is that we try to keep all of our products in-stock. It's very frustrating for our customers when they are looking for a product and we don't have it in the store.
out-of-stock (adj)Out-of-stock means that a product is not available for sale.During the holiday season, a lot of popular products are out-of-stock.
sale (n)A sale is a type of event where products are sold at a lower price.Some companies have sales to get rid of inventory and make room for new products.
discount (n)A discount is a reduction in the price of something.Companies sometimes offer discounts if products are delivered late.
to discount (v)To discount something means to lower the price of something.The product was almost expired, so the store manager discounted the price of the product.
return (n)A return is the process of a customer returning a product to the store that he or she purchased it from. The customer is given back the money that he or she paid for the product.We allow returns up until 45 days after the product was purchased.
to return (v)To return a product means to take or send a product back to the store where you bought it from and get your money back.Two of my friends gave me the same jacket for my birthday. I'm going to have to return one of them.
exchange (n)An exchange is when a customer changes one product for a different one. This occurs after the product has been purchased.We can do an exchange if you'd rather have another product. Do you want to look around and see if there's anything you'd like to exchange this for?
to exchange (v)To exchange means to change a product for a different one after it has been purchased.I got my sister a blue sweater for her birthday. She really wanted a green one, so she is going to exchange it.
refund (n)A refund is the money given back to a customer who is not happy with a product or service.Retail stores who don't give refunds risk losing customers.
to refund (v)"Refund," when used as a verb, means to give money back to a customer who is not satisfied with a product or service.I'm sorry that the product was defective. Allow me to refund your money.
coupon (n)A piece of paper that allows a customer to receive a discount on a certain product or service.Please check the newspaper to see if there are any coupons that we can use this week.
cash register/register (n)The machine used for accepting payment, calculating change, and keeping a record of sales.Our registers are using a new type of software system. We're training all of our store associates on the new system.
cashier (n)An employee who works at the register. This person receives payment, makes change, gives receipts, and handles returns and exchanges.Customers are spending too much time in line. I think we need to hire more cashiers.
store flyer/store circular (n)A document often provided by retail stores which shows the sales and promotions during a certain time period.I always check the store flyer to see if there are any coupons for the products I buy.
payment method (n)Payment method means how someone pays for a product.Payment methods include cash, credit card, debit card, gift card, and check.
checkout counter (n)The checkout counter is the part of a store where you pay for your products.Stores often put displays of products at the checkout counter. People sometimes decide to buy additional products while they are waiting in line.
aisle (n)The space between shelves in a store where customers walk.I'm looking for bread. Which aisle is it in?
receipt (n)A receipt is the piece of paper you get from a store. It shows the details or your purchase.I always save my receipts in case I want to return or exchange something later.

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